Privacy Policy
Personal Information Collection and Use Terms
Article 1. Personal Information Collection Items
The company collects personal information for the purpose of consultation, membership registration, and service provision as follows:
Personal Information Collection Items
1. Web Form
1) Consultation Application (consultation reservation, simple consultation application, quote request, guidebook application, seminar application)
2) Required items: Name, mobile phone, residential area, field of interest, visit consultation date (when visiting), visit consultation time (when visiting)
3) Optional items: Country visited for study, country wishing to study
2. Membership Registration
1) Required items: ID, password, name, email, mobile phone, residential area
2) Optional items: Country visited for study, country wishing to study
3. Application Processing
1) Language Study Abroad: Name, gender, date of birth, passport number, address, English level, visa type, school information (school, course, start date, registration period, expected end date, vacation), accommodation information (period, type of accommodation * upon separate request)
4. Written Form
Consultation Form: Name, mobile phone, email, preferred region, purpose of language study, duration of language study, expected departure date
5. Automatic Information
The company automatically receives and stores certain types of information whenever you interact with the website.
The company uses this information to monitor website traffic and improve the user experience on the website.
1) Service usage records
2) Access logs
3) Cookies
4) Access IP information
6. Application Service Progress
1) Language Study Abroad: English score (IELTS or TOEFL)
Methods of Personal Information Collection
The company collects personal information through the following methods:
1. Online: Consultation application, membership registration, seminar application, guidebook application, email, event entry
2. Offline: Face-to-face consultation, written forms, telephone
3. Application service documentation: Email or direct delivery
Consent
1. Website
Through the consultation application, membership registration, and application process on the website, you can check the content of personal information collection and terms of service use and select and click the 'Agree' or 'Do Not Agree' button. If you click the 'Agree' button, it is considered that you have consented to the collection of personal information.
2. Email
Consent is considered given when an email stating consent is sent and an email indicating consent is received from the data subject.
3. Offline
Through the consultation application process on the written form, you can check the contents of the guide for personal information collection and use and choose to check 'Agree' or 'Do Not Agree'. If you check 'Agree', it is considered that you have consented to the collection of personal information.
Protection of Personal Information of Children Under 14
The company does not collect personal information from children under 14 who need parental consent and does not allow membership registration. However, in the case of conducting consultation services or application services, the consent of a parent or custodial guardian is obtained and the company's services are carried out.
Article 2. Purpose of Collection and Use of Personal Information
The company utilizes personal information for the following purposes. The used personal information will not be used for any other purposes, and if the purpose of use changes, necessary measures such as obtaining separate consent will be taken.
1. Study abroad consultation and company service information provision
2. Membership management
1) Confirmation of intention to join, restriction on registration and the number of registrations
2) Identification for providing member services
3) Prevention of misuse by delinquent members and unauthorized use
4) Confirmation of legal representative's consent when processing personal information of children under 14
5) Preservation of records for receiving and processing customer complaints, dispute resolution
6) Communication of notices
7) Fulfillment of contract related to service provision and cost settlement, purchase and cost payment
8) Marketing and advertising
9) Improvement of website usability
10) Improvement of company services
Preservation of consultation records with customers, utilization for real-time or retrospective improvement of consultation services, and use as internal training materials for service improvement. In the process, collected personal information is protected so that it does not infringe on the rights of customers.
Article 3. Personal Information Retention and Use Period
The company retains and uses personal information within the personal information retention and use period agreed upon at the time of collection or as prescribed by law.
The retention and use periods for each personal information are as follows:
1. Reasons for information retention by company policy
1) Reason for preservation of misuse records: Prevention of misuse / Preservation period: 1 year
2. Reasons for information retention by related laws
If it is necessary to preserve member information for a certain period according to the provisions of related laws such as the Commercial Law, Consumer Protection in Electronic Commerce, etc., the company will store the information for the prescribed period. In this case, the company uses the stored information only for the purpose of preservation, and the preservation period is as follows:
1) Records related to contracts or withdrawal of subscription
Reason for preservation: Consumer Protection in Electronic Commerce etc. / Preservation period: 5 years
2) Records related to payment and supply of goods, etc.
Reason for preservation: Consumer Protection in Electronic Commerce etc. / Preservation period: 5 years
3) Records related to consumer complaints or dispute handling
Reason for preservation: Consumer Protection in Electronic Commerce etc. / Preservation period: 3 years
4) Records of identity verification
Reason for preservation: Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. / Preservation period: 6 months
5) Website visit records
Reason for preservation: Telecommunications Secrets Protection Act / Preservation period: 3 months
Article 4. Handling of Dormant Accounts
The company, in principle, converts personal information of accounts with no usage for 1 year into dormant accounts and stores it in a separate database to protect personal information. Members whose accounts have been converted to dormant status have restricted use of the company's services, and if they wish to use the services, they can do so after deactivating the dormant status through the customer center (000-0000-0000). If the dormant status is not deactivated, all personal information is deleted after a certain period of storage.
Article 5. Procedures and Methods for Destruction of Personal Information
1. The company immediately destroys the relevant personal information when personal information becomes unnecessary, such as after the retention period has passed or the purpose of processing has been achieved.
2. If personal information must continue to be preserved according to other laws despite the expiry of the agreed period of use of personal information or the achievement of the retention purpose, such personal information is transferred to a separate database(DB) or stored in a different location.
3. The procedure and method of personal information destruction are as follows:
1) Destruction procedure: The company selects personal information for which a reason for destruction has occurred and destroys the personal information after obtaining approval from the company's personal information protection manager.
2) Destruction method: The company destroys personal information recorded and stored in electronic file format so that records cannot be reproduced, and personal information recorded and stored on paper is destroyed by shredding or incineration.
Article 1. Personal Information Collection Items
The company collects personal information for the purpose of consultation, membership registration, and service provision as follows:
Personal Information Collection Items
1. Web Form
1) Consultation Application (consultation reservation, simple consultation application, quote request, guidebook application, seminar application)
2) Required items: Name, mobile phone, residential area, field of interest, visit consultation date (when visiting), visit consultation time (when visiting)
3) Optional items: Country visited for study, country wishing to study
2. Membership Registration
1) Required items: ID, password, name, email, mobile phone, residential area
2) Optional items: Country visited for study, country wishing to study
3. Application Processing
1) Language Study Abroad: Name, gender, date of birth, passport number, address, English level, visa type, school information (school, course, start date, registration period, expected end date, vacation), accommodation information (period, type of accommodation * upon separate request)
4. Written Form
Consultation Form: Name, mobile phone, email, preferred region, purpose of language study, duration of language study, expected departure date
5. Automatic Information
The company automatically receives and stores certain types of information whenever you interact with the website.
The company uses this information to monitor website traffic and improve the user experience on the website.
1) Service usage records
2) Access logs
3) Cookies
4) Access IP information
6. Application Service Progress
1) Language Study Abroad: English score (IELTS or TOEFL)
Methods of Personal Information Collection
The company collects personal information through the following methods:
1. Online: Consultation application, membership registration, seminar application, guidebook application, email, event entry
2. Offline: Face-to-face consultation, written forms, telephone
3. Application service documentation: Email or direct delivery
Consent
1. Website
Through the consultation application, membership registration, and application process on the website, you can check the content of personal information collection and terms of service use and select and click the 'Agree' or 'Do Not Agree' button. If you click the 'Agree' button, it is considered that you have consented to the collection of personal information.
2. Email
Consent is considered given when an email stating consent is sent and an email indicating consent is received from the data subject.
3. Offline
Through the consultation application process on the written form, you can check the contents of the guide for personal information collection and use and choose to check 'Agree' or 'Do Not Agree'. If you check 'Agree', it is considered that you have consented to the collection of personal information.
Protection of Personal Information of Children Under 14
The company does not collect personal information from children under 14 who need parental consent and does not allow membership registration. However, in the case of conducting consultation services or application services, the consent of a parent or custodial guardian is obtained and the company's services are carried out.
Article 2. Purpose of Collection and Use of Personal Information
The company utilizes personal information for the following purposes. The used personal information will not be used for any other purposes, and if the purpose of use changes, necessary measures such as obtaining separate consent will be taken.
1. Study abroad consultation and company service information provision
2. Membership management
1) Confirmation of intention to join, restriction on registration and the number of registrations
2) Identification for providing member services
3) Prevention of misuse by delinquent members and unauthorized use
4) Confirmation of legal representative's consent when processing personal information of children under 14
5) Preservation of records for receiving and processing customer complaints, dispute resolution
6) Communication of notices
7) Fulfillment of contract related to service provision and cost settlement, purchase and cost payment
8) Marketing and advertising
9) Improvement of website usability
10) Improvement of company services
Preservation of consultation records with customers, utilization for real-time or retrospective improvement of consultation services, and use as internal training materials for service improvement. In the process, collected personal information is protected so that it does not infringe on the rights of customers.
Article 3. Personal Information Retention and Use Period
The company retains and uses personal information within the personal information retention and use period agreed upon at the time of collection or as prescribed by law.
The retention and use periods for each personal information are as follows:
1. Reasons for information retention by company policy
1) Reason for preservation of misuse records: Prevention of misuse / Preservation period: 1 year
2. Reasons for information retention by related laws
If it is necessary to preserve member information for a certain period according to the provisions of related laws such as the Commercial Law, Consumer Protection in Electronic Commerce, etc., the company will store the information for the prescribed period. In this case, the company uses the stored information only for the purpose of preservation, and the preservation period is as follows:
1) Records related to contracts or withdrawal of subscription
Reason for preservation: Consumer Protection in Electronic Commerce etc. / Preservation period: 5 years
2) Records related to payment and supply of goods, etc.
Reason for preservation: Consumer Protection in Electronic Commerce etc. / Preservation period: 5 years
3) Records related to consumer complaints or dispute handling
Reason for preservation: Consumer Protection in Electronic Commerce etc. / Preservation period: 3 years
4) Records of identity verification
Reason for preservation: Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. / Preservation period: 6 months
5) Website visit records
Reason for preservation: Telecommunications Secrets Protection Act / Preservation period: 3 months
Article 4. Handling of Dormant Accounts
The company, in principle, converts personal information of accounts with no usage for 1 year into dormant accounts and stores it in a separate database to protect personal information. Members whose accounts have been converted to dormant status have restricted use of the company's services, and if they wish to use the services, they can do so after deactivating the dormant status through the customer center (000-0000-0000). If the dormant status is not deactivated, all personal information is deleted after a certain period of storage.
Article 5. Procedures and Methods for Destruction of Personal Information
1. The company immediately destroys the relevant personal information when personal information becomes unnecessary, such as after the retention period has passed or the purpose of processing has been achieved.
2. If personal information must continue to be preserved according to other laws despite the expiry of the agreed period of use of personal information or the achievement of the retention purpose, such personal information is transferred to a separate database(DB) or stored in a different location.
3. The procedure and method of personal information destruction are as follows:
1) Destruction procedure: The company selects personal information for which a reason for destruction has occurred and destroys the personal information after obtaining approval from the company's personal information protection manager.
2) Destruction method: The company destroys personal information recorded and stored in electronic file format so that records cannot be reproduced, and personal information recorded and stored on paper is destroyed by shredding or incineration.